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Cannot guests cannot see my video during a meeting. How do I fix?

MsAiken
Newcomer
Newcomer

The video settings are allowed, but when we are in the meeting the camera icon is greyed out.  How do I fix?

1 REPLY 1

AnnikaZoom
Zoom Employee
Zoom Employee

@MsAiken Make sure the camera is not in use by another app on your computer.  This article may help with some tips: https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...