cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Cannot add PayPal payment option

AleFra
Newcomer
Newcomer

Hi, i'm located in Italy. I have a Zoom One plan, plus i'm on a trial period of Add-on. I need to plan a webinar with an option of payment with PayPal but i cannot find the edit button to charge my Paypal account.

Do you know if we have any restrictions for Italy members?? i've already get in touch with the support team but we can't find any resolution tips. Thank you in advance

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @AleFra glad to have you in the community! I see your ticket opened with our Support team, and the agent referred you to Configuring Zoom Webinars with PayPal KB article, was this any help configuring and setting up? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!