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2022-02-01 09:24 AM
Solved! Go to Solution.
2022-02-01 10:51 AM
Hi Klance,
The only way for a chat exchange to happen between the Attendee and the Host is if the Host had no Panelists. The Host and Panelists do see all the chat exchanges in the webinar; even if the Host direct messaged to the Attendee. As long as there is a Panelist in the webinar the chat will be seen. The Host could demote all Panelist(s) and then the chats would not be seen in a direct message.
If this solved your issue, please consider marking as solution accepted to help others.
Thank you,
2022-02-01 10:51 AM
Hi Klance,
The only way for a chat exchange to happen between the Attendee and the Host is if the Host had no Panelists. The Host and Panelists do see all the chat exchanges in the webinar; even if the Host direct messaged to the Attendee. As long as there is a Panelist in the webinar the chat will be seen. The Host could demote all Panelist(s) and then the chats would not be seen in a direct message.
If this solved your issue, please consider marking as solution accepted to help others.
Thank you,