CSV File Not uploading

[JJepson]

Help, the CSV file will not upload. We have just added Zoom Events to the account. This is the first webinar. I have formatted the CSV file with email, First_Name, Last_Name. Exported as CVS. The file throughs an error on every line for every column. What is wrong? 

[Ray_Harwood]

Welcome to the Zoom Community, @JJepson  & @bennnne.

There are different format requirements depending on where you are uploading to. Please be specific about the location, and I’ll see if I can help. 

[JJepson]

@Ray_Harwood  I was uploading via the Invitation Email>Invitation>To Recipient > Email List. 

Where else can you bulk upload CSV files? 

[Ray_Harwood]

@JJepson, where is the Invitation Email menu item?  I’m assuming you’re referring to something within the Zoom Events event editor.  This was the closest place I could find, but there’s no CSV upload here:

There’s a few places where CSV uploads are done. I don’t have a list of them. 

[JJepson]

Click on the Inviation link. 

Email is option you have the option > To Recipient: Click Email List

Add users to invite list Radio Button Options include Emaill Addresses or Import email addresses from CSV file. 

Where else can I upload the CSV file? 

I don't have permission to upload an image. 

[Ray_Harwood]

Sorry... your original post mentioned Zoom Events, and it sounds like you're working in a regular Webinar.

Here's a screen shot from a test webinar I created, with Invitations at the top, Manage Attendees at bottom left, Import from CSV on the right.:

Once Import from CSV is clicked, you see:

If you click the blue Import button, you see a File Open dialogue box where you pick the CSV file to be imported.

My screen shots and menu selections don't quite match what you're reporting above, so I just want to make sure this is the place where you are having issues.

[RubenYMH]

Hi Ray, I can't see those menus when I click on my webinar. Have the menus been changed?

[Ray_Harwood]

Welcome to the Zoom Community, @RubenYMH.

You have to finish the creation process first. Once the Webinar is created, you can go back in and see the other tabs and menus. 

[bennnne]

Thanks!