Attendee Report Missing Data

[SAMIRMANE]

Hi

I'm downloading an Attendee report for a recent webinar and there is data missing from certain fields

Fields such as Country, State, Job Title and two custom question fields aren't pulling through the data through.

What do I need to do to populate those fields? 

Attended

User Name (Original Name)

First Name

Last Name

Email

Country/Region

State/Province

Organization

Job Title

Registration Time

Approval Status

Join Time

Leave Time

Time in Session (minutes)

Custom Question 1

Custom Question 2

Country/Region Name

Yes

John Smith

John

Smith

***********

Acme Company

Oct 21, 2021 09:22:33

approved

Nov 17, 2021 11:54:58

Nov 17, 2021 13:58:58

124

Australia

[RN]

Hey @SAMIRMANE when Scheduling a meeting with registration did you require and select the fields for registration?

Require registrration 

Edit Registration Settings

Customize the registration fields and require, if necessary. 

 

[Jenna_Y2023]

Hi I'm also experiencing the same issue above but on the Zoom Events Platform. I have the Zoom Events License. 

Fields such as Country, Job Title, organisation, and two custom question fields aren't pulling through the data through into the back end. The excel report shows N/A for those fields and up to last week 28 March I was able to download attendee 'Registration and Ticketing' Report with data fills filled up. This week, all the current webinars and historic webinars, those specific data fields are returning as N/A. 

Can anyone help?