Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-08-17 01:37 PM
I just put in a feature request with Zoom regarding the poor functionality of the current state (August 2022) Pardot & Zoom Webinars native integration. In the meantime of anything more suitable being delivered by Pardot (Salesforce) or Zoom, I want to ask if anyone has found any suitable processes or system workarounds to mitigate the gaps (i.e. zapier / tray.io integrations, custom code approaches, etc.)?
Here is what I included in our feature feature request:
"We are currently GoToWebinar and Pardot users. We recently bought a package with Zoom that included Zoom Webinars.As a result, we want to replace GoToWebinar with Zoom Webinars in terms of our webinar platform, but considering the current poor state of the Zoom Webinars / Pardot integration (on both the Pardot & Zoom Webinars sides), it looks like we're going to need to stick with GoToWebinar until this is improved. This is disappointing.
Relevant Pardot idea (as of 8/17/22, it says partially delivered, but it has not been delivered from my perspective):
https://ideas.salesforce.com/s/idea/a0B8W00000Gdlx3UAB/set-up-zoom-integration-for-webinars
From the Zoom Webinars Integration, we want to see the following aspects provided:
--Two way sync between Pardot and Zoom Webinars
--Inclusion of Zoom Form Engagement data (i.e. did the person fill out the form or just view it) visible within Pardot
--Ability to do Pardot form completion actions based upon Zoom Webinar form completions (we have this with GoToWebinars)
--Ability to tie prospects directly into campaigns (rather than just lists -- we do not have available Pardot automation rules to create the extensive rules we need)"
2022-10-18 11:19 AM
Circling back to this. We've found a strong solution via the Pardot Consulting Firm, Sercante.
Here is a relevant info link for anyone interested:
https://www.sercante.com/labs/zoom-webinar-pardot-advanced-integration/
2022-11-21 05:23 PM
Hey, thanks for posting! I was about to write my own reply...good thing I read your comment.
2022-11-22 04:27 AM
You're welcome.