cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Adding a Webinar License

legan
Newcomer
Newcomer

I currently have 1 Webinar License in my Zoom Pro account.  When I go to add increase the Webinar license to "2" it will not let me increase it.  The Plus sign does not activate the number to go up.  I cannot purchase another license. Anyone know of a fix for this?  See screenshot of the page I am having issues with.  

3 REPLIES 3

Librarycat
Community Champion | Customer
Community Champion | Customer

Isn't the Webinar license attached to your Zoom account? In other words, I don't think you can have two licenses on one user?

legan
Newcomer
Newcomer

I was told to purchase an extra webinar license in another Community thread so I could add an alternate Host to my Webinar Events.  The hope is to transfer some of my already scheduled webinars over to that Alternate Hosts account so I don't have to mess with the Panelists and settings already in place.  Is that not how you would suggest doing that?

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

you need a pro account first to add each webinar license, or event, or larger meeting.
If you want to run two webinar licences for 2 concurrent webinars, you need two pro accounts to have them allocated to.

eg
I have 3 pro accounts
One has a webinar licence
One has an events licence.
One has a larger meeting licence