zoom timer app not working on my mac

[RosannavS]

The zoom timer app is not working on my mac. It comes on when I start a meeting, but once my mouse moves off the app, aAll I get is a black screen. I can't change the time duration, I can see anything, and the display on my video does not change. The OS is 10.14.6 (Mojave).

[SherryC]

Same! This is Zoom's responsibility. I'm not impressed with customer service right now.

[garystockdale]

I totally agree. I was a paid user for some work I was doing, and now I'm back to free for a while. I used to get immediate help from tech support back then, now they just don't care.

I hope someone there recognizes this problem.

Thanks.

[knicknamej]

I have experienced the exact same issue. I have tried every fix. Zoom needs too admit they screwed up and fix the dang issue. Come on Zoom. You're rich. Step up.

[jillmcgovern1]

Me too and countless hours spent trying to resolve with little to no help from zoom support. Looking into other options to host our meetings this platform zoom has way too many issues. Bad support.