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issue with camera

isa86
Listener

Good morning twice now my camera has caused issues when I am in a meeting  a band of squares or color with  is on the top or my picture freezes in colors or black and  white just started when I go  on other meeting apps it does not  do it.  Isabel

2 REPLIES 2

Alfonso_Morales
Listener

I have the same problem since last Zoom update.  I try in another computer wihtout last update and the camera works properly, but again, after Zoom update the camera started tu fail.   I have seen other users with the same problem in some meetings. 

Please Zoom teem, we need another update tu fix it.      The camera i'm using is Logitech.

Thank you for responding to my issue. I do not have another computer  to do  Zoom on.