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Zoom recording - no audio

bgood726
Listener

I am trying to complete a "live" training within zoom by recording my meeting but also need the audio from a video to play. I cannot seem to figure this out, any help would be fantastic!

thanks

Brittany Good

Proliance Surgeons

2 REPLIES 2

acompton
Community Champion | Zoom Employee
Community Champion | Zoom Employee

I hope this helps:

 

How to share audio with shared content

  1. Start or join a Zoom meeting. 
  2. Click on Share Screen 
     
     on the meeting toolbar.
  3. Select the program or desktop you wish to share. 
  4. Select Share Sound in the bottom-left corner of the share selection window. 
  5. (Optional) Select the down arrow ˅ just to the right of the Share Sound option to view audio options and switch between Mono and Stereo (high fidelity) audio options. 
  6. Click on Share in the bottom-right corner to begin sharing with your device's audio included. 

 

Reference: https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share

I have tried this and still cannot get audio to playback on the recording. Any other suggestions?