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Allow participants to join before host

mda
Listener

Allow participants to join before host.

I have this option selected. 

We have a pro plan.

If I do not log in first, anyone trying the url are asked to sign in.

I appreciate any help. 

12 REPLIES 12

mda
Listener

Screenshot attached

Allow participants to join before host.

I have this option selected. 

We have a pro plan.

If I do not log in first, anyone trying the url are asked to sign in.

I appreciate any help. 

ChrisO
Community Champion | Customer
Community Champion | Customer

Do you have the "only authenticated user can join meetings" setting enabled?


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***Sometimes success is only achieved through many failures!***

thank you, 

no I do not, 

screenshot attached

 

ChrisO
Community Champion | Customer
Community Champion | Customer

Please check the meeting itself also as it can be turned on while scheduling a meeting if it's not locked at the account level. Also, do you have a "waiting room" enabled for the meeting?

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

I don't schedule meetings, I send the following URL, maybe that has something to do with it?

- I don't want a passcode or a waiting room, I would like clients to be able to access the room without me logging in - is this possible.?

Screenshot of meeting attached

ChrisO
Community Champion | Customer
Community Champion | Customer

I would not share out a live meeting link :). If a waiting room is enabled it will automatically disable "join before host" and that could be the issue. I do not think there is a way for the participants to use the room without the host or a cohost being online. They can join the meeting in advance but not interact with one another to the best of my knowledge.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

Right, !! any way you can edit out that link above? for me>

ChrisO
Community Champion | Customer
Community Champion | Customer

I can not edit your post but you can by clicking the down arrow in the top right of the comment.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

ChrisO
Community Champion | Customer
Community Champion | Customer

I'm not overly familiar with how end-users are affected. However, if your link is to a meeting that was scheduled before enabling the setting was enabled, it most likely needs to be edited to allow it within that meeting. https://support.zoom.us/hc/en-us/articles/202828525-Allow-participants-to-join-before-host


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

nice, I got it, with your help, it was not on in the account settings, all good, thank you again, and if you can edit out my link above I would appreciate it....

thanx

ChrisO
Community Champion | Customer
Community Champion | Customer

I am just another user, not a Zoom admin, I can not edit your post.  However,  as I stated earlier you can do it yourself by clicking the down arrow in the top right-hand corner of your previous comment.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

woof, DUH.... 😃 missed it earlier, and I knew that! - thanx