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Is there a separate volume control for the keypad?

psquared1976
Listener

My company uses the Polycom CCX700 series phones as Zoom Appliances.  Does anyone know of any way to turn down the keypad volume?  When you are on a call and you need to turn up the volume to hear the speaker, the next time you dial out, the DTMF tones are freakishly loud.  I know the solution is to turn the volume down, but is there any way to separate the call volume from the dial pad volume?

 

2 REPLIES 2

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello There,

 

I do not think there is a separate button for keypad volume only. I have reached out to Poly to see if they have another method to do so.

 

Will keep you posted

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

I heard back from Holiday. They confirmed there is no way currently to have separate volume for Keypad vs the phone volume. They are open to filing a feature request if you would like to share your company name.