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Cannot publish my event

shelrael
Listener

On the first page of creating my event, we enter a "short description." 

 

When I go to publish - it will not because it says I have to fill in the basic information for the event. 

 

I go back and add it again and save. Again, and again, and again. It just will not stick. 

I've easily done it a dozen times - I am very frustrated. 

 

Using Chrome browser.  I also, attempted it on Safari. 

 

This is the only thing that will not stay.

1 ACCEPTED SOLUTION

gavinmick
Listener

Found a work-around for you. 

Click on the timeline at the top and go back to the short description. 

Fill it out.

Hit SAVE

Then click to the END of the timeline TICKETS I think and hit publish. 

 

It's something with all the saving as you go that is creating the issue. Jump past all those and it should work. Lmk

 

View solution in original post

6 REPLIES 6

phubbell
Listener

I am having the same issue.   I enter the description text on the first page.  I save it.  On the next page I can PREVIEW the event and see the description text.   If i continue through the other pages, once I save and Publish, the description text disappears and it won't let me publish because it wipes out that required text field.

 

Infuriating.

See above

gavinmick
Listener

I'm having the same issue. Can someone from Zoom answer this please ASAP? Is it a glitch just for today or something larger.

Anyone find a work around?

 

gavinmick
Listener

Found a work-around for you. 

Click on the timeline at the top and go back to the short description. 

Fill it out.

Hit SAVE

Then click to the END of the timeline TICKETS I think and hit publish. 

 

It's something with all the saving as you go that is creating the issue. Jump past all those and it should work. Lmk

 

That worked!  Thanks.   Fix this ZOOM!

Thank you! Yes, and my event is now published.