cancel
Showing results for 
Search instead for 
Did you mean: 

"Zoom Error" while converting to Local Recording

TheatreRachel
Newcomer
Newcomer

I got a "Zoom Error" message while my local recording was converting.  Now the meeting doesn't appear at all under my Local Recordings list.  Is there any way to still access the unconverted recording, or have I lost it for good??!!

4 REPLIES 4

TheatreRachel
Newcomer
Newcomer

Unfortunately, the message I got was "Zoom Unexpectedly Quit" during the conversion process, so the meeting doesn't even show up on my list as unconverted.  I'm on a MAC.  Is there another way to access an unconverted recording?

EdithC
Newcomer
Newcomer

I had exactly the same issue today. All comments I read are the same as above, however there is no records in the tabs to be found

drgpenn
Newcomer
Newcomer

I recorded a presentation. Files did not convert! I was able to find them downloaded on the cloud. However I get the following message.  I see instructions about finding the exe files but I can access them. Any help will be appreciated!

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @TheatreRachel @drgpenn @EdithC suggest looking over my reply and suggestions within the discussion Failed to convert recording 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!