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facing problem for adding new plan got bank error

savita1
Newcomer
Newcomer

‎2022-04-18 08:09 AM

facing problem for adding new plan got bank error

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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-18 01:06 PM - edited ‎2022-04-18 01:07 PM

Hi @savita1, and welcome to the community! Could you please contact our billing team about this at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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Jeremy
Community Champion | Employee
Community Champion | Employee

‎2022-04-22 02:24 PM

@savita1  Please see the link below for Error Codes involving billing and Solution suggestions that may help rectify the issue.

https://support.zoom.us/hc/en-us/articles/360038946311-Error-codes-for-billing

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