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Browse Backgrounds2022-11-20 11:35 PM
when i screen share, i want ot see the participants.
yet when i move their pictures on top near my laptop camera, the participants see a black box - SEE ATTACHED
i have re-downloaded but therre is no difference
i have also tried other ideas mentioned in the forum.
how can i get help with this?
any ideas
thanks
Solved! Go to Solution.
2022-11-21 09:21 AM
Hi @AL10 ! Thank you for posting your question. Do you have "optimize for video" enabled when you are screen sharing? This could be the reason for that.
https://support.zoom.us/hc/en-us/articles/202954249-Optimizing-a-shared-video-clip-in-full-screen
2022-11-22 02:59 AM
thanks
i will try that tomorrow and update you
2022-11-21 09:21 AM
Hi @AL10 ! Thank you for posting your question. Do you have "optimize for video" enabled when you are screen sharing? This could be the reason for that.
https://support.zoom.us/hc/en-us/articles/202954249-Optimizing-a-shared-video-clip-in-full-screen
2024-02-14 09:58 AM
It didn't work. What next step should i conduct..?!
Thanks for your help in advance once again.
2022-11-22 02:59 AM
thanks
i will try that tomorrow and update you
2022-11-23 10:16 AM
optimize for video button was the problem
when it was turned on the black box appeared and when turned off the box disappeared.
i was lucky ot have a patient audinece that let me toggle back and forth
thanks