cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom quit as recording was converting

18Saraswati
Newcomer
Newcomer

‎2023-03-29 05:20 AM

zoom quit unexpectedly after a meeting, and the recording that was being saved to my desktop suddenly quit too! I cannot find the recording anywhere and am wondering if it is possible to recover it somehow? 

 

0 Likes
1 REPLY 1

Anonyme
Newcomer
Newcomer

‎2023-04-03 09:41 AM

HI!  I see you posted this a little while ago but in case it happens again or someone else reads this, it may be worth finding the file in your file viewer and checking the name of it carefully.  It seems that Zoom has a mechanism for protecting files that were not able to convert to MP4s fully due to computers shutting down.  You may see that is saved with a name that is an instruction like mine was.  The program named it "double click to covert".  After I double-clicked the file, it was transferred into a version I could use as usual.  Maybe this will work for others.

0 Likes