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You cannot view this recording. Cloud Recording plan expired

Fahmianhari
Observer

Hey everyone!

I'd like to ask, is there a way to restore the cloud meeting records that have passed 30 days? please help because it contains recordings of important learning material.

 

How can I retrieve the video? I am not able to contact support on the phone and don't know how to proceed on this.

 

Thank you for your attention,

FahmiThis screenshot for my problemThis screenshot for my problem

 

 

1 REPLY 1

Ohkawa
Participant

Hi, Fahmianhari

Check the trash.
If you're lucky, you'll be able to revive it from the trash.

Ohkawa_0-1629722325828.png