Check out our new Work Transformation Summit page, and join our upcoming event to learn how leading organizations are building a smarter hybrid workspace for their employees.

Visit the page
cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade plan - can't add user

CamillaCalberg
Listener

Hi, I have upgraded my plan but can't assign users. Can you reflect the changes in your system?

Thanks Camilla

1 REPLY 1

RN
Zoom Moderator

Hey @CamillaCalberg ensure that the license is assigned to the appropriate user under  'User Management'  > https://zoom.us/account/user

 

To assign a host license to one of your users, have an Account Admin follow these steps:
1. Log in to the Zoom User page.
2. Find or search for the user in the list
3. Click 'Edit' on the right of their row
4. Choose the appropriate license to assign (Basic to Licensed, Webinar, Large Meeting)
5. Click Save

 

The license is then applied to the user and they can use it immediately. If not immediately reflected on the Zoom Application, please sign out and sign back in to ensure that the changes get pushed to the App.

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️