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UPDATES

Elana48
Listener

I have tried over and over again to update my version of Zoom.  I hit UPDATE & INSTALL and NOTHING HAPPENS.

I am now locked out of important Zoom meetings and beginning to have Senior Tech Panic attacks!

Please help or provide a phone number so I can talk to a human being. 

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Elana48 

 

Phone support is available to Business accounts and above - not Basic or Pro.

 

With your problem I would suggest trying to update with a fresh download, rather than from within the app.

 

https://zoom.us/download