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Sound not being recorded from active in Chrome

VeeDub
Explorer
Explorer

Hello,

I'm using version 5.12.9 on Windows 10.

 

I'm using a laptop and I have a bluetooth microphone / headset.

 

Sound is being recorded fine when I speak.

I can also hear audio, when I play a video in Chrome (and the Chrome session is in the screen that is being shared).

However, the audio from the video is not being recorded.

I have tried setting the microphone as either the headset (where I can hear the video audio) or the computer's built-in audio, but it doesn't make any difference.

The audio from the video being played in Chrome is not recorded.

Would appreciate troubleshooting suggestions

Thanks

VW



1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner
2 REPLIES 2

VeeDub
Explorer
Explorer

I'm sure that this has worked in the past.

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner