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Zoom AI Companion2023-01-02 07:38 PM
Hello,
I'm using version 5.12.9 on Windows 10.
I'm using a laptop and I have a bluetooth microphone / headset.
Sound is being recorded fine when I speak.
I can also hear audio, when I play a video in Chrome (and the Chrome session is in the screen that is being shared).
However, the audio from the video is not being recorded.
I have tried setting the microphone as either the headset (where I can hear the video audio) or the computer's built-in audio, but it doesn't make any difference.
The audio from the video being played in Chrome is not recorded.
Would appreciate troubleshooting suggestions
Thanks
VW
Solved! Go to Solution.
2023-01-03 05:29 AM
hi veedub,
this support article may help.
https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share
thanks,
eliot
2023-01-02 07:58 PM
I'm sure that this has worked in the past.
2023-01-03 05:29 AM
hi veedub,
this support article may help.
https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share
thanks,
eliot