You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
When someone is talking in Zoom meeting, and if I search for something in my browser meanwhile, there is terrible sound distortion. My internet download and upload speeds are 200 Mbps and 60 Mbps respectively. My internet speed is quite stable and nice even while watching videos and playing computer games. I close all the apps except Chrome in my Zoom meetings, still I have the issue. When I look at the resource utilization, the sound distortion problem of Zoom happens although the CPU or memory utilizations are quite below 50%. I check the task manager, and I see that when there is only very little increase in disk utilization or increase of ethernet activity due to another app in PC (such as during a google search in the browser), Zoom sound is distorted. Indeed, after I updated Zoom 2 months ago the problem started and I have still the issue, although I am using the most updated version.. How can I solve this issue?
Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
Windows 10 Pro
Please Open the Zoom app, click your profile picture in the Zoom application then click Settings > Audio and select the advanced option, and change Signal Processing by windows audio device drivers: "auto" to " Off(windows Raw).
update the latest audio driver from a respective model from the vendor portal.
Thanks Marti for the answer, but it didn't help. I got a message "Low system resources may affect your audio quality". However I look at the Performance using Task Manager and none of the utilisation is above 50%. The sound distortion is correlated with SSD Disk utilization but it is also below 10% when there is a distortion.