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Recovering recordings

Wendy770
Listener

I have made recordings of two meetings. When the meetings ended, I received a message from Zoom that they were being transposed to mp4 audio files. I can't find these recordings in My Recordings in my account. How do I find them?

 

1 ACCEPTED SOLUTION

stephanehanrez
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Is it a cloud or a local recording ?

 

Here are the default locations for local recording depending on your OS :

 

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

Stéphane

View solution in original post

3 REPLIES 3

stephanehanrez
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Is it a cloud or a local recording ?

 

Here are the default locations for local recording depending on your OS :

 

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

Stéphane

Thanks so much! Found them -

I had to copy the files into a backup - and now the first meeting are stopping all thereafter.

Need help to save all the meetings.