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Recording Conversion got interrupted when my wifi failed

sutantogf
Listener

While zoom was converting my recording, my wifi got cut off and so the conversion stopped completely. Can I still continue the conversion? I save it on my local computer. The meeting was a lecture so it is kind of important to all the students

2 REPLIES 2

Happytohelp123
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@sutantogf wrote:

While zoom was converting my recording, my wifi got cut off and so the conversion stopped completely. Can I still continue the conversion? I save it on my local computer. The meeting was a lecture so it is kind of important to all the students


Hello! Happy to help here! Have you attempted to manually convert the recording? Please attempt the following steps:

  1. Sign in to the Zoom desktop client.
  2. Click the Meetings tab.
  3. Click the Recorded tab.
  4. Select the meeting topic with the local recording.
  5. Click Convert.

AmyCowan
Listener

Is this the same if you were invited to a meeting without a zoom account?  This is what happened to me and I am having difficulty with the directions above, sigh:(