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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Profile Picture Issues

TheEternalFlame
Newcomer
Newcomer

‎2022-11-18 02:51 PM

I changed my profile picture a few months ago and everything was fine until now. It randomly switched back to my old one and every time I switch it back, within the hour, it will go back to my original profile picture. Does anybody know what is going on?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-11-20 08:08 PM

Are you logging in through Google? There’sa known issue that when logging in with Google Zoom will shears attempt to use the Google profile picture. If that’s the case, change your login to use email account instead. 


Ray -- check out the GoodClix website.
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