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PowerPoint Screen Share issue in slideshow mode

Emmanuel-01
Listener

Hi everybody, my Screen share always worked normally. Now, for around one week, it's still works except when I switch a PowerPoint presentation to slideshow mode. At this moment my share screen freezes for guests: I see correctly the next slides on my computer screen but guests can only see the first one. 

Does anyone know how I can resolve this?

 

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hey @Emmanuel-01 it's been a bit since you've posted this, however, have you re-shared any PPTs anytime and updated your Zoom client? You could also try selecting the following in your Zoom settings > Shared Screen > Advanced: 

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