You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2021-12-08 02:34 PM
We have been using Zoom to hold our camera club meetings and after a lot of experimentation we think that we have come up with the right solution. We are using a 4k CCTV camera to home in on 50cm x 50cm colour prints which are then Zoomed out to the membership. We have a monitor next to, but separate from our "Zooming" PC monitor and are therefore able to check what is going out and being received on Zoom. The images look OK on our monitor, but quite a few members are complaining about poor image quality - not sharp, watercolour filter appears to be overlaid over the picture.
Is there any underlying thing that might be causing this, especially (as I say) the images that we have a
2021-12-14 10:52 PM
You need to take a look at your statistics while in the meeting. Click on the Green Shield on the top-left of the meeting window, then click on the gear icon. This will pop open a statistics window. Click on the Video tab on the top-right and take a look at the Send statistics to identify what resolution you're sending those images at. If your Zoom meeting is only capable of 360p then it doesn't matter if your equipment is providing 1080p, it will get crushed down to the maximum resolution that your subscription allows.
If you find that your subscription is limiting your resolution you can submit a support request to be whitelisted for 720p, which will greatly enhance the quality of your images.
You can also purchase an Amazon Echo or Facebook Portal and have that device join the meeting. When it joins it will bump the resolution of your meeting to 720p.
Hopefully, this helps. If you want to learn more or even test some things, come join us in the Zoom Test Kitchen on Friday afternoons at 3:00 pm eastern, where a bunch of Zoom Geeks hang out and dig into everything Zoom.
2021-12-15 01:48 AM
Thanks Jeff, we will try what you suggest.
As with many other organisations, we have now shut for Xmas, so reply might be a bit slow.