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Poll on iPad participants not displaying

DonMichaels
Listener

As host, I start an attendance poll before others join. When participants join, they are presented with the poll. This works for most devices. However on some iPads and iPhones, they see a small message that says "The host has started a poll" which stays on their screen for about 2 seconds. They do not see the poll.

I have thoroughly tested using the latest updates.

Has anyone experienced this?

Is there a setting that needs to be changed on the participants device?

 

2 REPLIES 2

RHTirrell
Listener

Is this still an issue? This came up for us recently. We had a couple participants report that they could see the poll on their iPhone, but it wouldn't let them select an answer option to submit. 

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Do the iOS users meet the  minimum  requirements to see the polls?

(Windows, macOS, Linux, Android, iOS, client version 5.12.2 or higher.

 

Note: Users on the iOS or Android mobile app can participate in polling, but hosts need to be using the desktop client to manage polls.

 

Regards

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