Missing User after account switch

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We invited a user from Account B to Account A. This user was in the pending users list until they accepted the invitation and account change page. Since then the user has disappeared from the pending users list and is not searchable in the user list. However, when attempting to re-invite the user we are presented with a message stating "user already in account: ***********"

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!