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Membership expired today. Can't find cloud recording from yesterday.

TEAF1988
Listener

I had a cloud-recorded meeting last night and waited to this morning to download it. What I didn't notice was that my membership expired this very morning.

I wonder if I can still download last night's recording, as well as do I need to renew membership to be able to download it?

I'm not gonna use the app until next month, so it'd be a bummer to pay (and not use it) and yet not be able to download my recording.

 

I appreciate any help on the topic.

1 REPLY 1

Bri
Zoom Moderator
Zoom Moderator

Hi there @TEAF1988 . Cloud recordings can only be accessed on paid accounts, so you would need to renew your membership. Hope this helps!


Bri
Zoom Community Team
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