Meeting transcript

[LimorD]

I have been a zoom member for a long time and been trying to find a way to activate the video audio transcribing feature on my profile, asked the support and not sure what it is not working I don't want to use another app.
I know this feature is available in the pro plan. 

I recorded- Cloud Recording 

and I approved the transcription in my profile.

Can any one help?

[Jameswalter]

A meeting transcript provides an accurate account of all ideas discussed and action points required. Additionally, when you record and transcribe meetings, you get a typed-out document that easily converts into meeting minutes.

[Frank_TB · Accepted solution]

Hello,

Prerequisites for using audio transcription

Business, Education, or Enterprise license with cloud recording enabled
Audio transcription enabled
Note: If you meet the prerequisites above, but do not see the option, submit a request to Zoom Support to have this feature enabled.

https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings 

Do you have the proper licence?

Regards

If my reply helped, don't forget to click the accept as solution button!

[katiemac]

I have a Pro account. Can I get transcriptions? I've searched the articles and cannot see how to turn it on. Thanks.

[Frank_TB]

1. Hello,

The following Zoom support article explains how to enable cloud transcription at the account level and at the individual user level.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065911 

Regards

If my reply helped, don't forget to click the accept as solution button!