M2 MacBook cannot open Zoom meeting URLs

[BornABruin]

I have a user who just got a new M2 based MacBook Air. When they try to click on a URL for a Zoom meeting sent via Outlook, they see a spinner for about a minute and then the Mac opens an error dialog that says: "Unable to connect. Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy."

The user is on MacOS 10.16, the Zoom client 5.12.9, no firewall or proxy on the Mac. The network connection is working normally as no other apps are impacted and the user's old MacBook (and my ancient MacBook Pro, and all of my 80+ PC clients) can open the same Zoom meetings URL without issue.

Has anyone run into this and know of a fix or workaround?

TIA, Eric

[Jameswalter]

Click the Apple logo from the top left and select System Preferences. Click Security & Privacy. Make sure you are in the Privacy tab. Camera: Click Camera from the left sidebar and make sure zoom.

Regards,
James

[GWJShearer]

Eric,

By now you may already have the answer: Zoom doesn't yet have an M2 version.

(M1 Macs came out in Nov 2020, and the M1 version of Zoom came out in Apr 2021, about half a year later).

Use the website version, instead of the app, like: https://zoom.us/meeting#/

To @BornABruin 

George