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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Login problem

REAPTalk
Newcomer
Newcomer

‎2021-10-16 07:37 AM

I have a personal zoom account and a pro zoom (business) account. I am able to login to the pro business account using the desktop client but can only login to my personal account on zoom's web portal.   I was able to login to both accounts on the portal in the past. I know the passwords. Help please. The portal will not accept my login credentials for the pro business account. Help please and thank you. 

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4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-16 08:04 AM

Hi @REAPTalk 

 

Are you using https://zoom.us/signin or a different URL to login to the web portal?

 

Are you receiving a specific error message?

 

 

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Amanda051
Newcomer
Newcomer

‎2021-12-07 12:24 PM

I mostly share my screen with my son. We share our screen and camera and play our most favorite Games   by using zoom sign in.

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ujeu746
Newcomer
Newcomer

‎2021-12-31 10:13 AM

There are so many problems that we are facing here while meeting from the last three weeks kindlyguide us in a proper way to fix this problem.

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inop
Newcomer
Newcomer

‎2022-05-16 07:19 AM

same issue I am also using it to share gaming screen share and having the mentioned issues.

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