We keep regularly getting emails from Zoom saying we are using 37 GB worth of cloud recordings, and that our account only has 2 GB of cloud storage. However, whenever I check our Zoom archive of cloud recordings, there's usually only 1 or 2 recent recordings, that certainly total less than 2GB total. Our trash is totally empty too... so where are the 37 gigs coming from? Any ideas?
We have a number of local recordings stored on a few different laptops, but this shouldn't contribute to our cloud storage total, right??
If anyone has any ideas or any similar situations/findings you can share, I'd sincerely appreciate it! Thank you!