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Help with video image--I've shrunk!


Hi all,


Recently saw a change in my image on video--i have gone from being "regular-sized" to tiny in the video (background has remained unchanged, same hardware, etc.).  I'm using a Logitech C930 with a Lenovo ThinkPad.  I don't have the same issue with MS Teams--size there is unchanged.  


I've tried using the Logitech Capture app to zoom in / out, and it appears fine.  its only when I open zoom that I get tiny.  Thanks!



Community Champion | Customer
Community Champion | Customer

First thought that comes to mind (while unlikely) is Zoom calling up your camera with a slideshow as a background?  Is it remembering that?  What happens when you change your camera in Zoom between the camera itself and the Logitech app?


I would go into your video settings either in the desktop all or under the Start Video button in the meeting (click Video Settings) and play with the checkboxes under your chosen camera, like Original ratio, HD, etc.  I have seen these be on the wrong setting for people's cameras and it displays the image incorrectly.