Default invitation used when rescheduling appointm...

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When rescheduling appointments, the email body is stripped away and the default Zoom invitation is used.

1. Could someone help explain why this occurs?

2. Is there a way to avoid this from happening?

(this is the pop-up message displayed when attempting to reschedule)

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!