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Browse Backgrounds2022-09-21 01:11 PM
I started a meeting and has my screen shared. I invited someone and as soon as they log in, I get a box that pops up that tells me I'm restricted from sharing. I have combed through the message boards and checked/unchecked just about every box and nothing works. I'm on a MacBook Pro. Never had this issue with my PC. :-(. And of course I need to be on a meeting tonight that I need to share my screen.
Box says Bc I am restricted from screen sharing when external users are present, my screen sharing has stopped. It's my account, how am I restricted??
2022-09-21 01:21 PM
This is an account setting that you can disable. Go to Zoom.us on a web browser > sign-in > settings > in the search bar type "disable screen". You'll want to ensure that is disabled.
Photo attached.
If this answers your question, please accept as solution.
2023-08-22 03:00 AM
Thank you! I've been trying to resolve this for months! I even contacted support and go no response to my question. The mistake I made was checking the Admin settings (because I am the zoom admin) and that setting at the organisation level was off/disabled.
I did not realise there was also a setting for each user too. I may go back to the Admin portal and see if I can override this for all users. Thanks again.