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How to store all views in vimeo in zoom to vimeo integration?

Curedemy
Listener

We have a zoom to vimeo integration enabled that automatically stores zoom recordings onto vimeo (alongside the default zoom storage). But it only stores speaker view, not other views (gallery, speaker + shared screen, shared screen + gallery). Is there a way to use this integration to enable the storage of all types of views?

 
 
 
3 REPLIES 3

LeonVPol
Listener

I have the exact same question. Anyone have an answer to it?

 

If not storing all the other views, at least able to change the default view that is stored (currently Speaker view)?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Generally, the third party application maker would need to make or support the feature you want. I use another third party integration for transferring my videos and when there is an issue I have to contact the third party vendor for support. Zoom supplies the SDK and APIs, but the third party vendor developers write their own features.

 

Have you checked Vimeo's support site or contacted them for help?

 

https://help.vimeo.com/hc/en-us/categories/12385938115345-Integrations-and-third-party-apps 

 

https://vimeo.com/help/contact?question=%20&category=cf_billing_membership&subcategory=cf_payment_cc... 

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!

LeonVPol
Listener

Thanks Frank. Yes, I sent a message to Vimeo, and this was the reply:

 

Our engineering team suggested that could you reach out to Zoom support to confirm why this is happening. So far, we haven’t received any guidance from the Zoom team for the same.