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Zoom Crashed While Converting Recording

CHarris401
Listener

Zoom crashed while my webinar recording was converting. There's no trace of the recording on my laptop, or in the Zoom account. Does anyone know if the recording could be anywhere?

2 REPLIES 2

NinaClareAndres
Listener

Were you able to get your video back? This just happened to me. 

vorcisphysician
Listener

I just experienced the same exact problem. I placed a ticket and pending a response