cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Why are survey answers anonymous? Can it be fixed

MatthewHolt
Newcomer
Newcomer

I just ran a webinar and had a post webinar survey. One of my questions is, did you want a follow up conversation. Several people did but when I downloaded the answers they were all anonymous with no identifying information.

Is it possible to figure out who answered which question? Otherwise this survey is useless. Can this setting be changed in the future?

3 REPLIES 3

rosek_rise
Explorer
Explorer

In your Webinar settings, under the Q & A tab, you can Edit and turn off "Allow Anonymous Questions".

LMiles
Newcomer
Newcomer

I am having the same problem - turning off "allow anonymous questions" in the Q&A has no impact on the post webinar survey, which is what the OP is talking about. I have created a survey, with the "anonymous" eye symbol open, so it should NOT be anonymous, but it is automatically saving as an anonymous survey anyway. This is of no use to us. Has anyone solved this? Is this a recent problem? (I know the original post is from February, but the option to anonymise the survey is there when I'm creating it ... I *don't* choose to anonymise the responses, yet it is forcing it to be anonymous anyway. What can I do?

rosek_rise
Explorer
Explorer

Click on Survey. On the top right, click the Gear icon and turn off the check box "Require answers to be anonymous". Save your settings