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Webinar recording does not accept the passcode

JenniK
Listener

‎2022-01-07 05:43 AM

hi 🙂 I had webinar and used the setting that participants that register after the webinar can watch the recording. However now when a person registers it asks passcode and that doesn't work. (It says wrong passcode) Even when giving the correct one. What to do? 

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3 REPLIES 3

RN
Zoom Moderator
Zoom Moderator

‎2022-01-12 09:39 AM

Hey @JenniK, within the Zoom web portal when you click on 'share', within the details the issued passcode is not working? 

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Andra89
Listener

‎2023-01-10 05:19 AM

Hi! I have the same issue. Please help!

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Emma00
Listener

‎2023-01-15 12:18 PM

Same problem here. Please help.

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