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Webinar Recording

Jausbrook
Listener

I have the free version of zoom. My boss has the paid version and added webinars to my account for a month so we could host a meeting. After the month was done, I went back to the free version.

 

I need a webinar recording from that month and I can't find it anywhere. I know I recorded it. Where would I find it?

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Generally, recordings go the either the local hard drive or the Zoom cloud. 

 

This support article  will explain how to look for a local recording;

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings 

 

If you recorded to the cloud as host and then stopped having a licensed account the file may be  trapped in the cloud. Zoom Cloud recordings can be sometimes be accessed again if you pay for a pro account again. If you were not host, then a cloud recording goes to the cloud hosting of the person who scheduled the meeting.

 

Note: Typically, you can recover deleted cloud recordings within 30 days of deletion. However, there are several settings that can affect this recovery period.

 

https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

 

 

If you plan on having short term Zoom paid accounts in the future I suggest that you  download any Zoom recordings you need before the account is cancelled or expires.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Generally, recordings go the either the local hard drive or the Zoom cloud. 

 

This support article  will explain how to look for a local recording;

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings 

 

If you recorded to the cloud as host and then stopped having a licensed account the file may be  trapped in the cloud. Zoom Cloud recordings can be sometimes be accessed again if you pay for a pro account again. If you were not host, then a cloud recording goes to the cloud hosting of the person who scheduled the meeting.

 

Note: Typically, you can recover deleted cloud recordings within 30 days of deletion. However, there are several settings that can affect this recovery period.

 

https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

 

 

If you plan on having short term Zoom paid accounts in the future I suggest that you  download any Zoom recordings you need before the account is cancelled or expires.

 

Regards

If my reply helped, don't forget to click the accept as solution button!