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Can Zoom Events send calendar events for different dates?

CindyV
Listener

Hello, we created a two-day conference with different sessions in Zoom Events, and when people register they get a calendar invite ONLY for the first day. Does anyone know why they don't get two calendar invites or how to correct this? 

 

Thanks,

Cindy 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @CindyV  –

 

I can’t say for sure without  seeing the invite, but the .ICS file I received for an upcoming event has all three days in it.   It’s ONE .ics file, but for 3 days.

 

Please recheck the calendar entries after accepting the calendar file, and see if there is only one day, or two days in the calendar. 


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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@CindyV ... new info. That 3-day calendar event I saw was on my iPad.  The very same calendar event processed on my desktop in Windows did indeed only reserve the first day -- not all three.

 

I'd recommend sending a Support ticket to the Zoom staff: https://support.zoom.us/hc/en-us/requests/new 

 

I'll do the same!! The more the merrier... or something like that.

 

Update:

Ray_Harwood_1-1651082067742.png


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