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Audio became muffled during recording - using a Meeting Owl

AmyStockton
Newcomer
Newcomer

Hello,

We use a meeting Owl to provide video of our monthly meetings.  I've started recording them for upload on a site.  During the last meeting, the audio became muffled right after a virtual participant spoke and it stayed muffled for the rest of the meeting, which was not discovered until I listened to the recording.

Any idea on what to check?  I do not think it is my laptop speaker drivers.  Could a dip in our wi fi create a muffled sound that never recovered?  We have fast, fiber wi fi....

I was also using the laptop running the Zoom to take minutes in MicroSoft Word but don't know if that could have affected anything...

Thanks for any trouble shooting tips! 

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