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Add to calendar function

Marie-Louise
Listener

I've created a series of 3 events (webinars platform), where people can sign-up to 1, 2 or all 3 events. When they get their confirmation email and click the 'add to calendar' function, it seems to be opening a new calendar, not adding the dates to an existing calendar. This only seems to be happening in Outlook (not integrate). Have also tried in Hotmail and Gmail emails and they seem to be working fine, as do single instance events - its just when you sign-up for a series there is an issue in outlook.  Has anyone else experienced this and how did you fix it?  Many thanks!

2 REPLIES 2

RN
Zoom Moderator

Hey @Marie-Louise, have you tried Setting up calendar and contacts integration with Outlook? If not, try following through our KB and let me know if that helps? Personally use Google Calendar integration. 🙂

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

RN
Zoom Moderator

Hi @Marie-Louise, just checking in on my reply! Were you able to look into the Calendar integration and set that up? 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️