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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Captions for Recorded Classes

sbeatty
Newcomer
Newcomer

‎2021-11-19 06:06 AM

We've been recording our classes held over zoom, but since there is about fifteen minutes of filler time before each class begins, I've been editing them down on Vimeo. However, some of our students are hard of hearing, so I've been trying to add captions. The issue is when I use a Zoom caption file with an edited down video on Vimeo, the captions won't sync, rendering them pretty much useless. If anyone has any suggestions on how to get captions to sync on an easy-to-use platform, I would greatly appreciate it! 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-30 02:24 PM

Hey @sbeatty, apologies for not getting to this sooner! I see you've opened a ticket with our support team and at this time it looks like this is a feature we're rolling out in the near future. 

 

You can follow us at http://blog.zoom.us and our release notes https://support.zoom.us/hc/en-us/sections/201214205-Release-Notes for new product and feature announcements.

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