You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
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Call the world with Zoom Phone
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Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
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Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
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Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
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Post your questions and get help from our developer community
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Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2023-01-05 02:08 PM
"What’s the best way to offer friendly, faster, and more efficient support to your customers? By giving your customer service agents the resources, best practices, and authority to do their jobs well. It’s a concept called 'agent empowerment.'
At first glance, empowering agents seems simple. But many companies struggle to actually give their agents the tools they need to succeed.
We spoke with Jeff Toister, bestselling author and customer support expert, to learn exactly what support teams can do to empower their agents."
Read the full blog post here: https://blog.zoom.us/empower-customer-service-agents/
How are you and your colleagues utilizing Zoom Contact Center? Share in the replies below 👇
2023-01-11 03:23 PM
Do not know where to give this issue but zoom has started to glitch since last update camera starts jumping and changing color. It is not computer and many others had said the same is happening for them. Need help to fix issue.
2023-03-23 03:14 PM
Don't try to get Zoom Customer Service to reply - just wasted 29 minutes on their phone with no answer.
Lovely product (mostly) but rubbish customer service.