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Made a payment transfer using Wise

Hello,I have just made a payment transfer using Wise app, but my payment status doesn't seem to change. My account is still showing my bill as unpaid. In the transfer form, I put my zoom account no# as reg info. Is there anything I can do? Thank you

Resolved! Cancellation of wrong plan and refund

Hi All Zoom users, Yesterday (16th July'23) I purchased a wrong plan. I cancelled the plan then & there and like to get refund. I am trying to do live chat with their agent but not having proper support from Zoom. Please help/suggest me how can I get...

Skb67 by • Listener
  • 700 Views
  • 3 replies
  • 0 likes

I could not update payment method

Money was short in my Visa account last month and could not pay an opening invoice. Therefore I just topped up my Visa and tried to pay. However, every time I clicked on "Pay Now", it always came back with the notification "Update your payment method...

Yadana by • Observer
  • 21 Views
  • 0 replies
  • 0 likes

Incorrect or Scam billing from Zoom

Hi, I recently received an email from zoom about subscription being due. Email had a date at least a month old, and my subscription isn't due until July anyway! Couldn't find any contact besides this to query or point out to zoom a possible scam. Any...

Witty by • Listener
  • 179 Views
  • 1 replies
  • 0 likes

Resolved! Billing after cancellation

Wondering if I'm the only person told their account was cancelled then billed for another year. Especially egregious due to the plethora of correspondence, and refusal of a refund, surrounding the original cancellation.

hbell by • Listener
  • 1883 Views
  • 7 replies
  • 3 likes

Billing after Cancellation

I had a Zoom Account for 2 months. ***********. I cancelled the Billing Renewal notice the day before it was due to Renew and got a Cancellation confirmed message. But I have still been charged a further month on my Credit Card. Amount 88.99 eur on 2...

Resolved! Impossible to change email account

I recently changed my email address and no longer have access to the old one that is attached to my account. When I tried to edit my profile to update to the new email, it told me that a confirmation email was sent to my old address... the one that I...

One343 by • Listener
  • 4117 Views
  • 9 replies
  • 2 likes
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