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Refund request

Ryan78
Newcomer
Newcomer

Hi I am emailing to request a refund of £119 because of accidentally paying for a year subscription when I only needed it monthly and I changed it to monthly straight after so I am entitled to a refund, thank you ryan

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Ryan78,

 

Most of us here in the Zoom Community are volunteers with no access to your account. 

Please create a Support Ticket and Zoom Staff will help you with your request. Include as much detail as you can using this link:


Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !