Canceling

[don9]

I want to cancel but the site says, though I paid automatically last month, I cannot get refunded - why not? I have not used it in the last month and I want to cancel. Solution?

[CarlaA]

Hi @don9, welcome to the Zoom Community!

Please contact our billing team about this by submitting a billing ticket. They have access to your account and subscription information and can assist if possible.

Thank you!

Carla,
Zoom Community Team